Plantation Shutters FAQ
"Why buy plantation shutters from Custom
Shutters, Inc.?"
Quite simply, custom made wood shutters are expensive.
We build all of our plantation shutters at our own
facility. There are no middlemen, and we ship straight
to you, so you truly get factory-direct prices. Shutter
dealers simply can't compete, as there is no markup. You
get the same amazing plantation shutters, for less.
"What Are Your Plantation Shutters Made From?"
While there are many new 'fake wood' alternatives used
in shutter construction, wood remains the most stable,
durable and versatile material for shutter manufacture.
We use a premium grade North American Basswood that
ensures maximum stability and avoids any movement or
cracking when the shutters are installed in your home,
providing you with a higher quality product than most of
our competitors.
"How are your plantation shutters supplied?"
Your shutters are shipped directly to you, ready to
install with easy-to-follow mounting instructions AND
free mounts supplied. What could be easier?
"Sounds Great - Can You Come and Give me a
Quote?"
We are always happy to consult with our customers, but
we can only extend our Internet pricing to those
customers that order online or over the phone.
If you do have a complicated plantation shutter
installation or do not feel happy measuring and
installing yourself we recommend you call us on
1.800.944.1021 to discuss any issues before ordering. We
want to ensure that your purchase goes as smoothly as
possible.
"How Do I Order?"
Simply follow our
measuring instructions, and then give us a call at
1-800-944-1021.
Click
here for more
information.
"How Can I Pay?"
You can pay by check, or give us your credit card details
over the phone. We accept MasterCard, Visa, American
Express, and Discover.
"How Long Does Delivery Take?"
From order placement to delivery, we aim to meet the
following timelines:
• Stock Shutters: 3 weeks
• Custom Shutters: 3-5 weeks
We strive to deliver your plantation shutters in the
quickest timeframe possible. However we will never
compromise the quality of your product and rush the
making of the product.
"Can I return the Shutters if I Don't Like Them?"
Unfortunately, as all plantation shutters are custom
made specifically for your windows, we cannot accept any
returns.
"Do the Wood Shutters Come With a Guarantee?"
Yes - all of our wood shutters carry a standard
guarantee against any defects in workmanship and
materials
"So What's the Catch?"
There is no catch. You get fantastic looking plantation
shutters that are simple to install along with easy to
follow instructions. All for a fraction of the cost of
wooden 'company installed' shutters.
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Custom Shutters,
Inc.
811 West Main St.
Como, Texas 75431
Toll Free: 1-800-944-1021
We're open 7 days a week, 7:00 am to 9:00 pm
CST.
Go ahead and call now; you'll be glad you did!
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